Privacy Policy

Welcome to gifthxs.com, an online platform provided by GIFTHXS CONCEPT STORE (003583714-P), whose registered address is No 43, 2, Jalan Temenggung 21/9, Bandar Mahkota Cheras, 43200 Cheras, Selangor, Malaysia. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of your data. By using our website and services, you agree to the terms and practices described in this policy.

Data We Collect

At gifthxs.com, we collect the following types of data during your interactions with our platform:

  1. Personal Information: This includes your name, age or date of birth, predicted gender, and other relevant demographic details. It also encompasses contact information, such as billing and delivery addresses, phone numbers, and email addresses.
  2. Purchase Information: Data related to purchases and orders you make on our website.
  3. Browsing Activities: Information about your online activities on our website, including items stored in your shopping cart.
  4. Device Information: Data about the device you use to access our website, such as the IP address and device type.
  5. Communication Preferences: Your preferences related to communication and marketing.
  6. Location Data: Location information, if your device settings allow us to access this data.
  7. Correspondence: Records of your communications and correspondence with us.
  8. Additional Information: In specific instances, we may need to collect additional data for specific purposes. This data may be collected directly or indirectly, including from third parties with your consent.
Age of Consent

By using our website, you affirm that you are at least 18 years of age. We do not knowingly collect data from individuals under the age of consent.

How We Use Your Data
  1. General Use: We use your personal data for purposes including identity verification, fraud prevention, fulfilling orders, contacting you about payments and order status, sending promotional offers and event information (with your consent), managing customer service interactions, and fulfilling legal obligations.
  2. Research & Development: We value your feedback to enhance our products. If you are part of our community, we may use your information to contact you about product testing and survey opportunities, analyze anonymized feedback for product improvement, and use your feedback quotes for marketing materials (with your explicit permission).
  3. Marketing: We use your data to keep you informed about gifthxs products and may send emails and show you promotional communications on online media platforms.
  4. Text Marketing and Notifications: By providing your phone number, you agree to receive text notifications and text marketing offers. You can opt out at any time by contacting our customer support or using the “unsubscribe” link in messages.
Data Security

We take reasonable precautions to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. Data collected through our website is encrypted for secure communication. Shopify, our platform provider, encrypts sensitive stored information and passwords.

Your Rights

You have several rights regarding your data, including the right to be informed, access, update, rectify, object, prevent damage, erase, and request data portability. To exercise these rights, contact us at gifthxs@cubeevo.com.

Third Party Pixels and Cookies

Our website uses cookies and similar technologies to improve your experience. We may use third-party data partners to associate your activities with information they have about you. We value your privacy and use information shared for SMS marketing services and cart reminder messages.

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