FAQs

Ah, the magic behind the scenes! We use top-notch offset printing for all our products, crafted with the most cutting-edge printing tech to ensure top-quality prints.

We use offset printing technology, which delivers superior color accuracy, sharper details, and more consistent quality compared to digital printing. Combined with premium paper materials and finishing options like soft-touch lamination, Spot UV, and hot stamping, every product reflects professional excellence.

Each of your goods will be enchanted with premium packaging, snugly fit within a sturdy cardboard box to ensure it’s well protected.

Absolutely! Let’s create something special just for you. Request a tailored design quote right HERE!

Ready-made designs are available without design fees—simply customize the back panel with your branding. For custom designs tailored specifically to your brand vision, design fees apply based on the project’s complexity.

Absolutely! You can provide your own design file. Just ensure it follows our dimension and guidelines. Contact us for the technical specifications.

To create your perfect custom design, we’ll need:

• Your logo (in AI, SVG, or EPS format preferred)
• Brand colors
• Any text or messaging
• Preferred style or theme
• Sample references if available

We include 3 rounds of design revisions to ensure your design is perfect before production.

Yes! For exact color accuracy, we recommend using Pantone printing, which will incur an additional cost to ensure your brand colors are matched perfectly.

Of course! Visit our website at gifthxs.com—all our live designs are showcased there. Browse through our collections for inspiration, and feel free to contact us if you’d like to discuss customization ideas.

Yes, we can provide samples if available. If the specific sample isn’t in stock, we’re happy to share videos showcasing the product quality and finishing options.

1. Order Placed
   Upon order confirmation, our team starts crafting your design. If we need any clarifications, we’ll get in touch. Once ready, we’ll upload the design to your order page.
2. Design Review & Approval
   Check your email for the design review notification. Log in to your account and review it on the order page. Approve if it’s perfect. If not, reject with feedback for revisions.
3. Printing In Progress
   Once your design is confirmed, we’ll start printing. You’ll receive an email confirmation.
4. Order Shipped Out
   When your product is shipped, we’ll notify you via email with a tracking code. Track your parcel HERE.
5. Order Completion
   After receiving your parcel, expect an email asking about your gifthxs experience.

Yes. Upon receiving your order, our design team will send a preview for your approval—typically within 1 working day—to ensure your satisfaction.

Yes, if your order is still awaiting approval. However, once it enters the printing stage, no changes can be made. We’re here to help, but please confirm details early on!

We understand urgent needs. For rush orders, please contact us directly to discuss your requirements.

First, double-check that your email address is correct. The email might also be in your spam folder. If you still haven’t received it, feel free to contact us.